Frequently Asked Questions

What is the delivery time?

Products are shipped from Slovakia EU via Post of Slovakia by Air Mail Priority within 1 business day after payment is confirmed. Estimated delivery time:  Europe 4-8 days, US/Canada 7-15 days, Asia/Paciffic 15-20 days. 

How is the product delivered?

The postman delivers the shipment to your home, if there is nobody home, post officer will usually leave a notification for collection in Post Office, normally it will be kept for collection in Post Office for up to one month. 

Will I get a Tracking code?

Tracking code will be sent by email the same day it ships, please,  check Spam/Junk mail boxes too. To track your order, use the following websites:

World Wide –

UK –

US –

CA –

Is the delivery confidential?

Yes, the delivery is confidential, it is not possible to determine the contents of the shipment after the packaging.